Oops — we’ll make it right! If you received the wrong product or variation, contact us within 7 days of delivery and we’ll send a replacement or refund.

Most orders ship within 1–2 business days. Delivery typically takes 3–7 days depending on your location. You’ll receive tracking information as soon as your order is on the way.

Currently, we only ship within the United States — but we’re working on expanding our delivery zones soon!

Absolutely. All of our toys meet or exceed U.S. safety standards. Always check the recommended age listed on each product page before purchase.

We’ll fix that fast. Just send us a photo and your order number within 3 days of receiving your item, and we’ll arrange a replacement or refund immediately.

If your order hasn’t shipped yet, we’ll do our best to accommodate changes. Contact us at support@boxofbuzz.com as soon as possible.

Yes! You can mark your order as a gift during checkout and even include a personalized note — no pricing will appear on the packing slip.

You can reach our friendly support team at support@boxofbuzz.com or through the Contact Us page. We typically respond within 24 hours on weekdays.